The people who
live here speak.
We believe that the most honest account of baanlilxz comes from the families and residents who have experienced it directly. These are their words.
Back to Home200+
Residents over 12 years
4.8/5
Family satisfaction rating
94%
Families recommend us
12+
Years of operation
What families say about having a loved one here
Sudarat Rattanachai
Daughter of a resident — Bangkok
My mother has been at baanlilxz for almost two years now. When we first visited, I was struck by how calm and unhurried everything was — no institutional smell, no rushed staff, just a quiet house with a genuinely pleasant garden. She has made two close friends among the other residents, which I honestly didn't expect. The quarterly written updates are something I appreciate deeply; they make the distance feel manageable.
January 2025
Michael Whitmore
Son of a resident — Australia
My father retired to Chiang Mai several years ago, and when he could no longer manage alone we started looking at options seriously. baanlilxz was recommended by someone at the British embassy. What clinched it was visiting — the people running the house clearly knew the residents as individuals, not as room numbers. Dad has been there for eight months and calls it the nicest place he has lived since leaving England.
February 2025
Pimchanok Tharathip
Granddaughter of a resident — Chiang Mai
We had hesitations about moving grandmother away from the family home — it felt like a significant step. But baanlilxz made the transition gentle. The staff took time with her during the first weeks, and she settled into the rhythm of the house more quickly than any of us expected. The food is something she particularly mentions — she told me last month that the kitchen makes a curry she looks forward to every Tuesday.
December 2024
Jeanne Leclercq
Resident — France (previously)
I was nervous about moving into a shared living situation at my age — I have always valued my independence and my own space. What helped was that baanlilxz did not rush me into a decision. I visited twice before committing. I have now been in the Private Standard Room for nearly a year. My days have a shape to them again, which matters more than I had admitted to myself. And the garden in the early morning is something I would not trade.
January 2025
Naruemon Kittisak
Daughter of a resident — Chiang Rai
Khun Siriwan responded to my first enquiry email within a few hours, which set a reassuring tone immediately. The house is smaller than I had imagined from the website, which turned out to be entirely the point — my father is known, not just accommodated. He joins the morning exercises in the garden, which he would never have agreed to if a stranger had suggested it. The familiarity of the place has made it possible.
February 2025
Robert Pearson
Resident — United Kingdom (previously)
After thirty years in Asia I had considered myself entirely comfortable with independent living. A minor stroke changed that assessment. baanlilxz was suggested by a friend who had visited someone else here. The pricing is straightforward, which I appreciated — I have spent enough years in contracts to be grateful for simplicity. Three months in, I sleep better, eat better, and spend considerably more time outdoors than I did on my own.
January 2025
Three stories of transition and settlement
Case Study One
The Situation
A 78-year-old woman living alone in Chiang Mai after her husband's passing. Her adult children in Bangkok were concerned about isolation and the day-to-day management of meals and household tasks. She was resistant to any arrangement that felt like being placed somewhere.
What Happened
She visited baanlilxz twice before deciding to try the Private Standard Room for three months. Staff focused on letting her set her own pace in the first weeks — joining meals when she wanted to, walking the garden alone when she preferred it. After about six weeks, she began joining the flower arrangement sessions.
Eighteen Months Later
She has been in the house for eighteen months. She leads the cooking appreciation evenings on alternate weeks. Her daughter visits most Sundays and describes the change in her mother's mood and engagement as remarkable. The three-month trial has not come up in conversation since the first month.
Case Study Two
The Situation
A retired British man, 82, whose family in the UK were seeking a well-run residential home in Chiang Mai, where he had lived for fifteen years. He had some mobility limitations but no medical care requirements. The family wanted regular communication and absolute transparency about his daily life.
What Happened
He joined the All-Inclusive package, which allowed the family to receive quarterly written updates. Move-in was coordinated with his daughter during a visit from the UK. The single-storey property suited his mobility well, and a house staff member was available for daily support without it feeling intrusive.
Two Years Later
The family reports that the quarterly updates have transformed how they experience the distance. His daughter has visited three times. He participates in the temple outings when his energy allows, and has made a particular friend among the long-term residents. The family describes the house as having kept their word in every respect.
Case Study Three
The Situation
A French woman, 75, recently relocated to Chiang Mai to be closer to her daughter. She did not speak Thai, was accustomed to a very independent life, and was uncertain whether communal living would suit her character at all.
What Happened
She began in the Private Standard Room, which allowed her to maintain personal space while remaining part of the house. English is spoken freely at baanlilxz, and several other residents share a European background. She found the bilingual environment less isolating than she had feared.
A Year Later
She has lived here for just over a year and has taken to the Thai flower arrangement sessions with considerable enthusiasm. Her daughter, who initially had reservations about the arrangement, now considers it one of the better decisions the family has made together.
Speak to us directly
Telephone
+66 53 841 7263Address
47/3 Nimman Soi 9, Suthep, Mueang Chiang Mai, Chiang Mai 50200
Office Hours
Mon–Sat 8:00 am – 5:00 pm
Sun 9:00 am – 1:00 pm
Thai Social Development Network
Residential Care Member — Annual standards review since 2015
Chiang Mai Expatriate Community
Recommended Residence — Community guide 2022 & 2023
Staff First Aid Training
All residential staff hold current Thai Red Cross basic first aid certification. Annual renewal.
Come and form your own impression.
Reading other people's experiences is useful, but a visit tells you things no review can. We are glad to show you around, answer questions, and let you speak with current residents if you would find that helpful.
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